Observational Study on Passenger Behavior in the Beijing Subway

Abstract

To understand the primary behaviors of contemporary passengers during subway travel, a traditional observational research method was employed to observe and record the behaviors of individuals in the last car of Beijing Subway Line 5. The observed behaviors were then analyzed and explained using relevant theories. The results indicated that: a. The main behaviors of subway passengers included activities such as using mobile phones, sleeping, daydreaming, reading, and interacting with others. b. The predominant use of mobile phones was closely related to the development of the internet era and the widespread adoption of smartphones. c. The limited communication and interaction among subway passengers were linked to the phenomenon of interpersonal apathy prevalent in modern society.