Effects of Motivation on the Performance of Employees of Ecobank Ghana Limited. Knust Branch and Stadium Branch

Abstract

This study, the effect of motivation on the performance of employees of Ecobank Limited, KNUST Branch and Stadium branch was aimed at assessing motivation and its effect on employee performance. The sample size for the study was thirty employees from both branches. Probability sampling and simple random sampling techniques were used to select the respondents of the questionnaires. The cross-sectional survey and a case study research design were used for the study. The study revealed that indeed there is a relationship between motivation and performance and aside the known fact that money is the key amongst the motivational factors to employees, it was realized that employees are gradually becoming particular about trust, respect and high expectation, recognition and appreciation and good working environment. The study also revealed that, management can make use of different strategies and policies to motivate employees in the banking environment. Employees are interested in enhanced salaries, housing loan, fringe benefits, promotion and car loans as motivating elements sufficient to push employees of the bank to give out their best. The study recommended that employees are involved in all the decisions affecting their lives and concluded that, 86.7% of the respondents said that they enjoyed going to work every working day and indicated that their behavior is as a result of the various motivational packages available for being present throughout the year.