Competency Mapping for Effective Growth in Retails

Dr. Aradhna Yadav


Competency mapping is a procedure through which one assess and determines one’s strength as an individual operative and in some cases, as part of organization. Competency mapping helps in analyzing the blend of strengths of different workers to produce the most effective teams and highest quality work. Competency framework serves as the bedrock for all HR representatives. Identifying and providing training enables better performance management. Competency mapping is the base system for recruitments, promotions, training and Career Development, performance analysis. It also helps in analyzing the strengths and weakness of the employees. This study explains the relevance of competency mapping in a retail outlet for the purpose of Training and effective results.

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