Modeling the Performance in a Just in Time Context Using Goal Programming Approach

Abstract

Sustaining philosophical and technological transformations (Just in time production, Total Quality Management, Robotic, New information technologies etc.), requires the evaluation systems of performance that are supposed to play a role of assistance and managerial decision aid, to regularly accompany these transformations. This paper proposes a multi-criteria methodology for global performance evaluation of each enterprise, which operates within Just In Time philosophy that is based on Goal programming from a non-exhaustive set of performance indicators, which reflect the degree of achievement of preliminary fixed objectives (zero stock, zero delay, zero breakdown, zero paper and zero defect),within this proposition a multi-criteria procedure, which takes into account the enterprise specificities, was developed.