Enhancing Hotel Guests’ Psychological Experience through Artistic Expression and Positive Mood Changes

Abstract

We aimed to probe the effectiveness of art therapy on hotel guests’ self-awareness of mood. We introduced an art expression program at a hotel and examined its effect on self-awareness of mood changes among hotel guests. We let 47 hotel guests perform collage work and compared their self-awareness of mood before and after the art performance. The results showed a positive change in self-awareness of tension, confusion, fatigue, and vigor. A further elaboration of the art expression programs at hotels may add merits of staying in hotels. This study also demonstrated the possibility of cognitive psychology to apply to the hospitality business.