Exploring Equity, Diversity, and Inclusion in Domestic Violence Service Provision

Katrina Milaney PhD, Meena Sangha, MPH, Phyllis K.F. Luk, MSW, RSW, Priyadarshini Kharat, PhD, RSW, Lisa Zaretsky, MSc.


Background: The experiences of domestic violence survivors are unique, varied, and complex, and services for those seeking support must be responsive to these diverse needs. Methods: To understand equity, diversity, and inclusivity within domestic violence service provision, surveys were completed by 70 professionals belonging to a local domestic violence collective. Results: Using an intersectional lens, thematic analysis of survey data revealed a gap in the literature specific to equity in service delivery and limited understanding and provision of equitable, diverse, and inclusive services. Barriers to inclusive service delivery included a lack of cultural considerations and cultural competency while proposed solutions to barriers identified the need for ongoing cultural competence education and training, expanded partnerships, and refined agency policies and procedures. Conclusion: Future studies should explore the impact of implementing sector and system level changes on those who provide and receive DV services while examining the role of cultural humility, safety, and ethical space within the DV environment.

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DOI: https://doi.org/10.22158/assc.v3n1p9


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