A Set of Criteria for Assessing the Competencies of Managerial Staff in Industrial Zone Enterprises in Vietnam in the Context of Digital Transformation

Abstract

Managerial staff play a vital role in the success and sustainable development of enterprises operating within industrial zones in Vietnam. In the context of rapid digital transformation driven by the Fourth Industrial Revolution, enhancing the capacity and effectiveness of this workforce has become a strategic priority. This paper proposes a comprehensive set of criteria for assessing the competencies of managerial staff in industrial zone enterprises. These criteria are divided into two main groups: (1) criteria for evaluating individual competencies - including knowledge, skills, and personal qualities/attitudes; and (2) criteria for assessing collective work performance, including departmental effectiveness and overall business outcomes. The proposed framework is built upon both theoretical foundations and empirical insights from previous research, serving as a useful tool for organizations, policymakers, and HR professionals in developing, managing, and improving the capacity of their managerial teams to meet the evolving demands of the digital era.