A Quantitative Study of the Impact of Human Competences of Distribution Logisticians on Their Intention to Leave

Abstract

Context:

Distribution logistics is the field of the logistics, which is a key sector at the center of economic issues and concerns of the public authorities. Distribution logistics is recognized as a powerful tool for achieving the competitiveness of a company, which is why a growing need has been observed for highly qualified employees who can handle difficult processes.

The issue of logistics skills is important for management, career development and training. Nevertheless, human skills remain an important factor in retaining employees in Moroccan boards.

Objectives:

This research thus contributes to the construction of theories in the contemporary literature on human competence, in particular on the skills necessary for distribution logisticians to succeed in their jobs and careers.

Research approach:

On a methodological level, our positivist approach in its paradigm of human skills modeling, is based on a research in a public company, which we preceded by the examination of the point of view of the managers and technicians in distribution logistics, thanks to confirmatory research.

Methods:

The study was conducted in Morocco with 95 logisticians in different autonomous administrations of water and electricity distribution. We used SMART PLS to analyze the results.

Results:

Our contribution consists of demonstrating how the two variables: social skills, decision-making skills influence the intention to leave through the mediation of individual performance.